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The hospitality case manual : developing competencies in critical thinking and practical action / Craig C. Lundberg, Cheri A. Young.

By: Lundberg, Craig C.
Contributor(s): Young, Cheri Ann.
Publisher: Upper Saddle River, N.J. : Pearson/Prentice Hall, c2009Description: x, 278 p. : ill. ; 24 cm.ISBN: 9780131120891 (pbk.); 0131120891 (pbk.).Subject(s): Hospitality industry -- Management -- Case studies | Hospitality industry -- Planning | Hospitality industryDDC classification: 647.94068
Contents:
Part I Learning from cases : 1. An introduction to the case method - 2. On cases and the case method - 3. Toward clearer thinking - 4. Learning from case work -- Part II Preparing cases for discussion: 6. Preparing cases, step 4: analytical work - 7. Preparing cases, step 5: diagnostic work - 8. Preparing cases, step 6: action planning - 9. Preparing iceberg cases, searching for information - 10. Outlines for case preparation and case reports -- Part III cases for discussion
Item type Current location Shelf location Call number Copy number Status Notes Date due Barcode
Main Collection Taylor's Library-TU
647.94068 LUN 2009 (Browse shelf) 1 Available SHTEx,70002,03,CL 5000108958
Main Collection Taylor's Library-TU

Floor 4, Shelf 21 , Side 2, TierNo 4, BayNo 4

647.94068 LUN (Browse shelf) 1 Available SHTEx,70002,03,CL 5000108671

Includes index.

Part I Learning from cases : 1. An introduction to the case method - 2. On cases and the case method - 3. Toward clearer thinking - 4. Learning from case work -- Part II Preparing cases for discussion: 6. Preparing cases, step 4: analytical work - 7. Preparing cases, step 5: diagnostic work - 8. Preparing cases, step 6: action planning - 9. Preparing iceberg cases, searching for information - 10. Outlines for case preparation and case reports -- Part III cases for discussion