Selected papers from QUIS 10 Conference 2007 [electronic resource] / guest editors: Dr. Duncan Dickson and Dr. Robert Ford.
Contributor(s): Dickson, Duncan | Ford, Robert | ebrary, Inc
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Series: International journal of service industry management: v. 19, no. 2.Publisher: Bradford : Emerald, 2008Description: p. 155-274.Subject(s): Service industries -- Research | Service industries -- Management -- CongressesGenre/Form: Electronic books.Online resources: An electronic book accessible through the World Wide Web; click to view
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Includes bibliographical references.
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Electronic reproduction. Palo Alto, Calif. : ebrary, 2009. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.