Service management : operations, strategy, information technology.
By: Bordoloi, Sanjeev [author.]
.
Contributor(s): Fitzsimmons, James A [author.] | Fitzsimmons, Mona J [author.].
Series: The McGraw-Hill/Irwin series in operations and decision sciences. Service operations management.Publisher: New York, NY : McGraw-Hill Education, [2019]Copyright date: ©2019Edition: Ninth edition / Sanjeev Bordoloi, James A. Fitzsimmons, Mona J. Fitzsimmons; International student edition.Description: xx, 520 pages : illustrations (black and white, and colour) ; 28 cm.Content type: text Media type: unmediated Carrier type: volumeISBN: 9781260092424; 1260092429.Subject(s): Service industries -- ManagementDDC classification: 658
| Item type | Current location | Call number | Copy number | Status | Notes | Date due | Barcode |
|---|---|---|---|---|---|---|---|
| Main Collection | Taylor's Library-TU | 658 BOR 2019 (Browse shelf) | 1 | Available | SHTEx,70005,03,RM | 5000164238 |
Includes bibliographical references and index.