Services marketing and management [electronic resource] / Audrey Gilmore.
By: Gilmore, Audrey.
Contributor(s): ebrary, Inc
.
Publisher: London ;Thousand Oaks, Calif. : SAGE, 2003Description: 215 p. : ill. ; 25 cm.Subject(s): Service industries -- Management | Service industries -- MarketingGenre/Form: Electronic books.DDC classification: 658.8 Online resources: An electronic book accessible through the World Wide Web; click to view
| Item type | Current location | Call number | Status | Date due | Barcode |
|---|---|---|---|---|---|
| 658.8 (Browse shelf) | Available |
Includes bibliographical references and indexes.
TSLHHL
Electronic reproduction. Palo Alto, Calif. : ebrary, 2009. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.