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Managing crisis before they happen [electronic resource] : what every executive and manager needs to know about crisis management / Ian I. Mitroff and Gus Anagnos.

By: Mitroff, Ian I.
Contributor(s): Anagnos, Gus | ebrary, Inc.
Publisher: New York : American Management Association, c2001Description: xiii, 172 p. : ill. ; 24 cm.Subject(s): Communication in organizations | Crisis management | Strategic planningGenre/Form: Electronic books.DDC classification: 658.4/056 Online resources: An electronic book accessible through the World Wide Web; click to view

Includes bibliographical references and index.

TSLHHL

Electronic reproduction. Palo Alto, Calif. : ebrary, 2009. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.