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Face it [electronic resource] : recognizing and conquering the hidden fear that drives all conflict at work / Art Horn.

By: Horn, Art, 1954-.
Contributor(s): ebrary, Inc.
Publisher: New York : American Management Association, c2004Description: viii, 232 p. ; 24 cm.Subject(s): Conflict management | Employees -- Psychology | Interpersonal relations | Psychology, IndustrialGenre/Form: Electronic books.DDC classification: 650.1/3 Online resources: An electronic book accessible through the World Wide Web; click to view
Contents:
The people in your (work) neighborhood: The worrier; The controller; The fake; The attention-seeker; The victim; The prisoner -- Hell is not just other people: The transcendence model; Here comes the judge; Our shaky foundations; How we judge -- Moving from fear to freedom: What's your operating strategy?; A case of disidentification; There goes the judge; A way of being; A better way.
Item type Current location Call number Status Date due Barcode
650.1/3 (Browse shelf) Available

Includes bibliographical references (p. 226-227) and index.

The people in your (work) neighborhood: The worrier; The controller; The fake; The attention-seeker; The victim; The prisoner -- Hell is not just other people: The transcendence model; Here comes the judge; Our shaky foundations; How we judge -- Moving from fear to freedom: What's your operating strategy?; A case of disidentification; There goes the judge; A way of being; A better way.

TSLHHL

Electronic reproduction. Palo Alto, Calif. : ebrary, 2009. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.