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Coaching, counseling & mentoring [electronic resource] : how to choose & use the right technique to boost employee performance / Florence M. Stone.

By: Stone, Florence M.
Contributor(s): ebrary, Inc.
Publisher: New York : American Management Association, c2007Edition: 2nd ed.Description: vi, 230 p. ; 24 cm.Other title: Coaching, counseling and mentoring.Subject(s): Mentoring in business | Employees -- Coaching of | Employees -- Counseling of | Employees -- Training ofGenre/Form: Electronic books.DDC classification: 658.3/124 Online resources: An electronic book accessible through the World Wide Web; click to view
Contents:
Introduction : three ways to develop high-performance employees -- Your role as a coach -- Coaching as an ongoing responsibility -- Let's talk : "should I say that?" -- Coaching traps and problems -- Why counsel troublesome people? -- How to turn around problem employees and employees with problems -- Let's talk : specific counseling sessions -- Counseling dilemmas : traps and pitfalls to avoid -- What mentoring can do to help high achievers- and you -- Mentor as a role model, broker, advocate, and career counselor -- Let's talk : face-to-face and e-conversations -- Mentoring traps to avoid -- Epilogue : your role as a leader.
Item type Current location Call number Status Date due Barcode
658.3/124 (Browse shelf) Available

Includes index.

Introduction : three ways to develop high-performance employees -- Your role as a coach -- Coaching as an ongoing responsibility -- Let's talk : "should I say that?" -- Coaching traps and problems -- Why counsel troublesome people? -- How to turn around problem employees and employees with problems -- Let's talk : specific counseling sessions -- Counseling dilemmas : traps and pitfalls to avoid -- What mentoring can do to help high achievers- and you -- Mentor as a role model, broker, advocate, and career counselor -- Let's talk : face-to-face and e-conversations -- Mentoring traps to avoid -- Epilogue : your role as a leader.

TSLHHL

Electronic reproduction. Palo Alto, Calif. : ebrary, 2009. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.