TY - BOOK AU - Davis,John TI - Measuring marketing: 103 key metrics every marketer needs SN - 9780470821329 (pbk.) U1 - 658.8 PY - 2007/// CY - Singapore PB - John Wiley & Sons (Asia) KW - Marketing KW - Evaluation KW - Marketing research N1 - Includes bibliographical references and index; I: Marketing planning and customers - II: The offering - III: Sales force ER -