Runde, Craig E., 1951-

Developing your conflict competence a hands-on guide for leaders, managers, facilitators, and teams / [electronic resource] : Craig E. Runde, Tim A. Flanagan. - 3rd ed. - San Francisco : Jossey-Bass, c2010. - 1 online resource (x, 270 p.) : ill. - [Jossey-Bass business & management series] . - Jossey-Bass business & management series. .

"A joint publication of the Jossey-Bass business & management series and the Center for Creative Leadership."

Includes bibliographical references and index.

Cognitive aspects of conflict -- The emotional side of conflict -- Engaging conflict constructively -- Team conflict competence -- Organizational conflict competence.

9780470588185 (ebk.) 0470588187 (ebk.)


Conflict management.
Interpersonal conflict.


Electronic books.

HD42 / .R864 2010eb

658.3/145