TY  - BOOK
AU  - Runde,Craig E.
AU  - Flanagan,Tim A.
ED  - Center for Creative Leadership.
TI  - Developing your conflict competence: a hands-on guide for leaders, managers, facilitators, and teams 
T2  - [Jossey-Bass business & management series]
SN  - 9780470588185 (ebk.)
AV  - HD42 .R864 2010eb
U1  - 658.3/145 22
PY  - 2010///
CY  - San Francisco
PB  - Jossey-Bass
KW  - Conflict management
KW  - Interpersonal conflict
KW  - Electronic books
N1  - "A joint publication of the Jossey-Bass business & management series and the Center for Creative Leadership."; Includes bibliographical references and index; Cognitive aspects of conflict -- The emotional side of conflict -- Engaging conflict constructively -- Team conflict competence -- Organizational conflict competence
UR  - https://ezproxy.taylors.edu.my/login?url=http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=310314
ER  -