TY  - BOOK
AU  - Eunson,Baden
TI  - Conflict Management
SN  - 0731406516 (pbk.)
U1  - 303.69 
PY  - 2007///
CY  - Milton Qld., Australia
PB  - John Wiley
KW  - Conflict management
N1  - Includes bibliographical references and index; 1. Conflict- the basics - 2. Conflict development - 3. Approaches to managing conflict - 4. Negotiation - the basics - 5. Positions, concessions and interests - 6. Getting ready to negotiate - 7. Negotiation styles - 8. Negotiation tools and planning
ER  -