TY - BOOK AU - Carliner,Saul AU - Shank,Patti TI - The e-learning handbook: past promises, present challenges T2 - Pfeiffer essential resources for training and HR professionals SN - 9780787978310 (hbk.) U1 - 371.3344678 PY - 2008/// CY - San Francisco PB - Pfeiffer KW - Computer-assisted instruction KW - Internet in education KW - Instructional systems KW - Design N1 - "An essential knowledge resource"--P. [4] of cover; Includes bibliographical references and index ER -