Kozak, Metin, 1968-

Destination benchmarking concepts, practices, and operations / [electronic resource] : Metin Kozak. - Cambridge, MA : CABI Pub., c2004. - xvii, 216 p.

Includes bibliographical references (p. 196-209).


Electronic reproduction.
Palo Alto, Calif. :
ebrary,
2009.
Available via World Wide Web.
Access may be limited to ebrary affiliated libraries.






Tourism--Management.
Benchmarking (Management)


Electronic books.

G155.A1 / K68 2004eb

910/.68/4