Kozak, Metin, 1968-
Destination benchmarking concepts, practices, and operations / [electronic resource] :
Metin Kozak.
- Cambridge, MA : CABI Pub., c2004.
- xvii, 216 p.
Includes bibliographical references (p. 196-209).
Electronic reproduction.
Palo Alto, Calif. :
ebrary,
2009.
Available via World Wide Web.
Access may be limited to ebrary affiliated libraries.
Tourism--Management.
Benchmarking (Management)
Electronic books.
G155.A1 / K68 2004eb
910/.68/4