Technical industrial study (L - M) BDH 28 - June , 2009 - 1 v. (various pagings) ill. ; 30 cm.

Cover title Technical industrial reports submitted to Taylor's College, School of Hospitality and Tourism. Marketing and management specialization.

Improving the outstanding balances of accounts receivable in finance department of Hyatt Regency Johor Bahru / Lau Yea Fang - An analysis of service staff performance at Café Lavista and solution on enchance service staff performance / Low See Yee - An evaluation of guest negative feedback in Resort X / Lu Yeong Hao - A study of improving communication effectiveness between reservation department and front office administration department in Intercontinental Bali Resort / Michael Philip Tan.


Taylor's College. School of Hospitality and Tourism

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