TY  - BOOK
AU  - Lau,Yea Fang
AU  - Low,See Yee
AU  - Lu,Yeong Hao
AU  - Tan,Michael Philip
TI  - Technical industrial study
U1  - H204 
PY  - 2009///
KW  - Taylor's College
KW  - School of Hospitality and Tourism
N1  - Cover title; Technical industrial reports submitted to Taylor's College, School of Hospitality and Tourism; Marketing and management specialization; Improving the outstanding balances of accounts receivable in finance department of Hyatt Regency Johor Bahru / Lau Yea Fang - An analysis of service staff performance at Café Lavista and solution on enchance service staff performance / Low See Yee - An evaluation of guest negative feedback in Resort X / Lu Yeong Hao - A study of improving communication effectiveness between reservation department and front office administration department in Intercontinental Bali Resort / Michael Philip Tan
ER  -