The new project management : tools for an age of rapid change, complexity, and other business realities /
J. Davidson Frame
- 2nd ed.
- San Francisco : Jossey-Bass, c2002.
- xxi, 360 p. : ill. ; 24 cm.
- Jossey-Bass business & management series .
Includes bibliographical references (p. 347-349) and index
1. The new business environment and the need for a new project management Part 1: Managing in the new business environment - 2. Managing complexity techniques for fashioning oder out of chaos - 3. Engaging change knowing when to embrace, accept or challenge - 4. Managing risk identifying, analyzing and planning responses - 5. Satisying customers knowing who they are, what they want and when they are right or wrong - 6. Defining requirements that bridge the customer-developer gap - Part 2: Tools for the new project management - 7. Acquiring political skills and building influence - 8. Building teams with borrowed resources - 9. Selecting projcts that will lead to success - 10. Estimating realistic costs, schedules and specifications to ensure project success - 11. Scheduling projects with new tools the time boxed and critical chain scheduling techniques - 12. Outsourcing to control costs, focus on core work and expand resources - 13. Integrating cost and schedule control to measure work performance - 14. Evaluating projects to maintain goals, strengthen accountability and achieve objectives - 15. Understanding and using performance metrics measuring the right stuff - 16. Establising and maintaining a projects support office to strenghten project management capabilities - Index.