Managerial competence within the hospitality and tourism service industries : global cultural contextual analysis /
John Saee.
- 1st ed.
- London : Routledge, c2006.
- xiii, 266 p. ; 24 cm.
- Routledge advances in management and business studies .
Intercultural communication competence and managerial functions within the Australian hospitality and tourism service industries - 2. Communication, culture and managerial functions - Theoretical perspectives on intercultural communication - 4. Profile of the Australian hospitality and tourism service industries : challenges of cultural diversity - 5. Research methodology - 6. Results and analysis - 7. Conclusion - Bibliography - Index.