El-Shamy, Susan.

How to design and deliver training for the new and emerging generations / Susan El-Shamy. - San Francisco : Pfeiffer, c2004. - xvi, 185 p. ; 28 cm. + 1 CD-ROM (4 3/4 in.) - Pfeiffer essential resources for training and HR professionals . - Pfeiffer essential resources for training and HR professionals. .

CD-ROM contains games and activities which can be customized and reproduced.

Includes bibliographical references (p. 175)

9780787969776 (pbk.) 078796977X (pbk.)


Employees--Training of.
Employees--Training of--Problems, exercises, etc.

658.3124 / ELS