TY - BOOK AU - El-Shamy,Susan TI - How to design and deliver training for the new and emerging generations T2 - Pfeiffer essential resources for training and HR professionals SN - 9780787969776 (pbk.) U1 - 658.3124 PY - 2004/// CY - San Francisco PB - Pfeiffer KW - Employees KW - Training of KW - Problems, exercises, etc N1 - CD-ROM contains games and activities which can be customized and reproduced; Includes bibliographical references (p. 175) ER -