Timm, Paul R. <br/><br/>
50 powerful ideas you can use to keep your customers  [electronic resource] / 
 Fifty powerful ideas you can use to keep your customers 
by Paul R. Timm. 
 - 3rd ed. 
 - Franklin Lakes, NJ :  Career Press,  c2002. 
 - 158 p. ;  21 cm. 
<br/><br/>Includes bibliographical references (p. 147-149) and index. 
<br/><br/><br/>Electronic reproduction. <br/>Palo Alto, Calif. : <br/>ebrary, <br/>2009. <br/>Available via World Wide Web. <br/>Access may be limited to ebrary affiliated libraries. 
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<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer services--Management.<br/>Consumer satisfaction.<br/>Supervision of employees.
<br/><br/><label>Index Terms--Genre/Form: </label><br/>Electronic books.
<br/><br/><label>LC Class. No.: </label>HF5415.5  / .T498 2002eb 
<br/><br/><label>Dewey Class. No.: </label>658.8/12