TY  - BOOK
AU  - Timm,Paul R.
ED  - ebrary, Inc.
TI  - 50 powerful ideas you can use to keep your customers
AV  - HF5415.5 .T498 2002eb
U1  - 658.8/12 21
PY  - 2002///
CY  - Franklin Lakes, NJ
PB  - Career Press
KW  - Customer services
KW  - Management
KW  - Consumer satisfaction
KW  - Supervision of employees
KW  - Electronic books
KW  - local
N1  - Includes bibliographical references (p. 147-149) and index; Electronic reproduction; Palo Alto, Calif.; ebrary; 2009; Available via World Wide Web; Access may be limited to ebrary affiliated libraries
UR  - http://ezproxy.taylors.edu.my/login?url=http://site.ebrary.com/lib/taylorscollege/Doc?id=10007007
ER  -