Rampersad, Hubert K. <br/><br/>
Total quality management :  an executive guide to continuous improvement / 
Hubert K. Rampersad. 
 - x, 183 pages :  illustrations ;  24 cm 
<br/><br/> Includes bibliographical references (pages [177]-179) and index 
<br/><br/><label>ISBN: </label>9783642087561 (paperback) 3642087566 (paperback) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management.
<br/><br/><label>Dewey Class. No.: </label>658.4013  / RAM 2010