TY - BOOK AU - LeFever,Lee TI - Art of explanation: making your ideas, products, and services easier to understand SN - 9781118374580 (pbk.) U1 - 302.2 PY - 2013/// CY - Hoboken, N.J. PB - John Wiley KW - Interpersonal communication KW - Comprehension KW - Explanation (Linguistics) KW - Business communication N1 - Includes bibliographical references and index ER -