TY - BOOK AU - Peppitt,Edward TI - Retaining staff SN - 0340799900 (pbk.) U1 - 658.311 PY - 2004/// CY - London PB - Teach Yourself KW - Employee retention KW - Case studies KW - Employees KW - Training of N1 - Originally published: Chicago : Contemporary Books, 2004; Includes bibliographical references and index ER -