TY - BOOK AU - Merlevede,Patrick E. AU - Bridoux,Denis AU - Vandamme,Rudy TI - 7 steps to emotional intelligence SN - 1899836500 (pbk.) U1 - 152.4 PY - 2003/// CY - Carmarthen, Wales PB - Crown House Pub. KW - Emotional intelligence KW - Neurolinguistic programming N1 - Includes bibliographical references (p. 361-368) and index; Introduction. - Emotions 101: understanding the power o emotions. - Lesson 1: Managing your emotions. - Lesson 2: Levels in experience and communications. - Lesson 3: Planning for success. - Lesson 4: Learn how you perceive the World and be in chare of what makes you tick. - Lesson 5: Emotional intelligence in company. - Lesson 6: Asking the right questions. - Lesson 7: Successfully interact with yourself and others. - conclusions: making connections, gaining in emotional wisdom. - Recapitulation ER -