TY - BOOK AU - Manning,Gerald L. AU - Jobber,David ED - University of South Australia. TI - Personal selling and sales management SN - 9781442500631 (pbk.) U1 - 658.85 PY - 2008/// CY - Frenchs Forest, N.S.W. PB - Pearson Education Australia KW - Selling KW - Sales management N1 - "This custom book is compiled from: Selling today : creating customer value, 10th edition, Manning & Reece; Selling and sales management, 7th edition, Jobber & Lancaster."; "A Pearson Education Australia custom book [for the] University of South Australia"; "Pearson Custom Publishing."; Topic1: Overview of Personal Selling & Sales Management-- Topic2: Sales Forecasting and Salesforce Evaluation-- Topic4: Relationship Selling Strategy-- Topic5: Ethics in Selling-- Topic6: Beyond Just Selling Products-- Topic7: Understanding Buyers Behaviour & Customer Needs-- Topic8: The Selling Process- Prospecting & Qualifying-- Topic9: The Approach-- Topic10: Effective Sales Presentations & Demonstrations-- Topic11: Negotoations & Closing the Sale-- Topic12: Account Management-- Topic13: Self- Management, Communication Styles. International Issues and Sales Force Automation ER -