TY  - ADVS
ED  - Training Point.Net
TI  - Managing disagreements constructively
T2  - Learning a la Carte
U1  - 658.4053 
PY  - 1999///?]
CY  - Bendigo, Vic.
PB  - Training Point.net
KW  - Conflict management
KW  - Negotiation in business
ER  -