TY  - BOOK
AU  - Evans,James R.
AU  - Lindsay,William M.
TI  - The management and control of quality
SN  - 9780538452601 (paperback : international edition)
U1  - 658.562 
PY  - 2011///
CY  - [Mason, Ohio]
PB  - South-Western
KW  - Quality control
KW  - Total quality management
KW  - Quality assurance
N1  - Includes bibliographical references and index
ER  -