Building the knowledge management network : best practices, tools, and techniques for putting conversation to work /
Best practices, tools and techniques for putting conversation to work
Cliff Figallo, Nancy Rhine.
- New York, NY : John Wiley, c2002.
- xx, 348 p. : ill. ; 24 cm.
Includes bibliographical references and index.
9780471215493 (pbk.) 047121549X (pbk.)
Knowledge management. Communication and technology.