Business performance measurement : unifying theories and integrating practice / edited by Andy Neely. - 2nd ed. - Cambridge ; New York : Cambridge University Press, 2007. - xvi, 511 p. : ill., charts ; 25 cm. Includes bibliographical references and index. ISBN: 9780521855112 (hardback : alk. paper) 052185511X (hardback : alk. paper) Subjects--Topical Terms: Organizational effectiveness--Measurement.Performance--Measurement.Total quality management. Dewey Class. No.: 658.401 / BUS