The handbook of crisis communication / edited by W. Timothy Coombs and Sherry J. Holladay. - Chichester, U.K. : Wiley-Blackwell, c2012. - xxviii, 737 p. : ill. ; 25 cm. - Handbooks in communication and media . Includes bibliographical references and indexes. ISBN: 9781444361902 (pbk.) 1444361902 (pbk.) Subjects--Topical Terms: Crisis management.Communication in management. Dewey Class. No.: 658.45 / HAN 2012