Liker, Jeffrey K. <br/><br/>
Toyota culture :  the heart and soul of the Toyota way / 
Jeffrey K. Liker, Michael Hoseus and the Center for Quality People and Organizations. 
 - New York :  McGraw-Hill,  c2008. 
 - xxx, 562 p. :  ill. ;  24 cm. 
<br/><br/>Includes bibliographical references (p. 549-552) and index. 
<br/><br/>The DNA of Toyota lies in its culture -- The human systems model -- Toyota way + local environment + purpose = success -- Attract competent and trainable people -- Developing competent and able people -- Engaging competent and willing people in continuous improvement -- Inspiring people to be committed to the company, family, and community -- Work groups and team problem solving -- Clean and safe workplace -- Two-way communication and visual management -- Servant leadership -- Commitment and tools for stable employment -- Fair and consistent HR policies and practices -- Slow promotion and rewards for teamwork -- Hoshin Kanri and floor management development system -- Leveling up Toyota culture at Toyota Motor Sales -- The Lexus and Scion stories -- Developing your culture of quality people for long-term mutual prosperity. 
<br/><br/><label>ISBN: </label>0071492178 (hbk.) 9780071492171 (hbk.) 
<br/><br/><label>Subjects--Corporate Names: </label><br/>Toyota Jidōsha Kabushiki Kaisha.
<br/><br/><label>Subjects--Topical Terms: </label><br/>Corporate culture--Case studies.<br/>Organizational effectiveness--Case studies.<br/>Management--Case studies.<br/>Automobile industry and trade--Case studies.<br/>Automobiles, Foreign--Case studies.
<br/><br/><label>Dewey Class. No.: </label>658  / LIK