TY  - BOOK
AU  - Liker,Jeffrey K.
AU  - Hoseus,Michael
ED  - Center for Quality People and Organizations.
TI  - Toyota culture: the heart and soul of the Toyota way 
SN  - 0071492178 (hbk.)
U1  - 658 
PY  - 2008///
CY  - New York
PB  - McGraw-Hill
KW  - Toyota Jidōsha Kabushiki Kaisha
KW  - Corporate culture
KW  - Case studies
KW  - Organizational effectiveness
KW  - Management
KW  - Automobile industry and trade
KW  - Automobiles, Foreign
N1  - Includes bibliographical references (p. 549-552) and index; The DNA of Toyota lies in its culture -- The human systems model -- Toyota way + local environment + purpose = success -- Attract competent and trainable people -- Developing competent and able people -- Engaging competent and willing people in continuous improvement -- Inspiring people to be committed to the company, family, and community -- Work groups and team problem solving -- Clean and safe workplace -- Two-way communication and visual management -- Servant leadership -- Commitment and tools for stable employment -- Fair and consistent HR policies and practices -- Slow promotion and rewards for teamwork -- Hoshin Kanri and floor management development system -- Leveling up Toyota culture at Toyota Motor Sales -- The Lexus and Scion stories -- Developing your culture of quality people for long-term mutual prosperity
ER  -