Heracleous, Loizos Th. Flying high in a competitive industry : secrets of the world's leading airline / Loizos Heracleous, Jochen Wirtz, Nitin Pangarkar. - Rev. ed. - Singapore : McGraw Hill, 2009. - xx, 246 p. : ill. ; 24 cm. Includes bibliographical references and index. ISBN: 0071281967 (hbk.) 9780071281966 (hbk.) Subjects--Corporate Names: Singapore Airlines--History. Subjects--Topical Terms: Aeronautics, Commercial--History.--Singapore Dewey Class. No.: 387.70655957 / HER 2009