Makhijani, Naresh. Creating a balanced scorecard for a financial services organization / Naresh Makhijani and James Creelman. - Singapore : John Wiley & Sons (Asia), c2011. - xv, 239 p. : ill. ; 24 cm. - Wiley finance . - Wiley finance series. . Includes bibliographical references and index. ISBN: 9780470830307 (hbk.) 0470830301(hbk.) Subjects--Topical Terms: Strategic planning.Financial services industry--Management.Financial risk management. Dewey Class. No.: 658.15 / MAK 2011