TY  - BOOK
AU  - Klosterboer,Larry
TI  - ITIL capacity management
SN  - 9780137065929 (hbk.)
U1  - 004.24 
PY  - 2011///
CY  - Upper Saddle River, N.J.
PB  - IBM Press/Pearson
KW  - Computer capacity
KW  - Information technology
KW  - Management
KW  - Management information systems
N1  - Includes index
ER  -