TY - BOOK AU - Brown,Tim AU - Katz,Barry TI - Change by design: how design thinking transforms organizations and inspires innovation SN - 9780061766084 (hbk.) U1 - 658.4063 PY - 2009/// CY - New York PB - HarperCollins KW - Organizational change KW - Reengineering (Management) KW - Corporate reorganizations KW - Industrial design N1 - Includes bibliographical references and index ER -