TY - BOOK AU - Bonet,Diana TI - The business of listening: a practical guide to effective listening T2 - A Fifty-Minute series book SN - 9781426018480 (pbk.) U1 - 153.68 PY - 2009/// CY - [Rochester, NY] PB - Axzo Press KW - Listening N1 - Author's name on t.p.: Diana Bonet Romero; Includes bibliographical references (p. 99) ER -