Smith, Nick, 1962- The social media management handbook : everything you need to know to get social media working in your business / Nick Smith and Robert Wollan ; with Catherine Zhou. - Hoboken, N.J. : Wiley, c2011. - xv, 328 p. : ill. ; 24 cm. Includes bibliographical references and index. ISBN: 9780470651247 (hbk.) 0470651245 (hbk.) Subjects--Topical Terms: Internet marketing.Social media--Marketing. Dewey Class. No.: 658.872 / SMI 2011