How has the use of technology in the US hospitality industry affected human resource practices and guest satisfaction levels in the industry?  theme editors, Robin B. DiPietro and Youcheng "Raymond" Wang.  [electronic resource] : 

 - [Bingley] :  Emerald,  2010. 
 - 113 p. 
 - Worldwide hospitality and tourism themes ;  v. 2, no. 1 .
<br/><br/><br/>Electronic reproduction. <br/>Palo Alto, Calif. : <br/>ebrary, <br/>2010. <br/>Available via World Wide Web. <br/>Access may be limited to ebrary affiliated libraries. 
<br/><br/><label>ISBN: </label>
<br/><br/><label>Subjects--Topical Terms: </label><br/>Hospitality industry.<br/>Tourism.
<br/><br/><label>Index Terms--Genre/Form: </label><br/>Electronic books.
<br/><br/><label>LC Class. No.: </label>TX907.2  / .H69 2010eb