TY  - BOOK
AU  - Locker,Kitty O.
AU  - Kaczmarek,Stephen Kyo
TI  - Business communication: building critical skills 
SN  - 9780073403151 (pbk.)
U1  - 651.7 
PY  - 2011///
CY  - New York
PB  - McGraw-Hill Irwin
KW  - Business communication
KW  - Commercial correspondence
N1  - Includes bibliographical references and index
ER  -