TY - BOOK AU - Schepp,Brad AU - Schepp,Debra TI - Amazon top seller secrets: insider tips from Amazon's most successful sellers SN - 9780814410349 (pbk.) U1 - 658.872 PY - 2009/// CY - New York PB - American Management Association KW - Amazon.com (Firm) KW - Electronic commerce KW - Selling N1 - Includes index; Amazon, and you're done -- Which way should I go? -- You have to buy it before you can sell it -- Creating great product detail pages -- Automating your Amazon business -- Customer service without the smile -- Marketing your Amazon business -- Shipping: the workhorse of your operation -- Life beyond Amazon: selling through other venues ER -