TY - BOOK AU - Monster,Robert W. AU - Pettit,Raymond C TI - Market research in the Internet age: leveraging the Internet for market measurement and consumer insight SN - 0470820640 (hbk.) U1 - 658.84 PY - 2002/// CY - Singapore PB - John Wiley & Sons (Asia) KW - Telemarketing KW - Marketing research N1 - Includes index ER -