Hargie, Owen. Skilled interpersonal communication : research, theory, and practice / Owen Hargie. - 5th ed. - London ; New York : Routledge, c2011. - xiv, 614 p. : ill. ; 26 cm. Includes bibliographical references and indexes. ISBN: 9780415432030 (hbk.) 9780415432047 (pbk.) Subjects--Topical Terms: Interpersonal communication. Dewey Class. No.: 153.6 / HAR 2011