TY - BOOK AU - Hansen,Julie TI - Act like a sales pro: how to command the business stage and dramatically increase your sales with proven acting techniques SN - 9781601631671 (pbk.) U1 - 658.85 PY - 2011/// CY - Pompton Plains, N.J. PB - Career Press KW - Selling N1 - Includes bibliographical references (p. 237-248) and index; Act I: the rehearsal -- The casting call : making a first impression -- The role : throw out the one-size-fits-all hat -- The audition : getting the appointment -- The warm up : acting exercises for non-actors -- Act II: the curtain up -- The motivation : discovering power goals -- The script : from mundane into memorable -- The drama : uncovering urgency -- The scene partner : building rapport -- Act III: the performance -- The opening night : taking command of the stage -- The cues : listening to the buyer -- The props : staging a sale -- The audience : overcoming fear -- The cast : selling on your feet -- The closing night : obstacles to closing -- Act iv: the encore -- The callback : generating repeat business -- The director : collaborating on a winning performance -- Conclusion: The star or the extra -- Appendix: Sales in the movies ER -