Lean six sigma for hospitals : simple steps to fast, affordable, flawless healthcare /
Jay Arthur.
- New York : McGraw-Hill, c2011.
- xx, 348 p. : ill., charts ; 23 cm.
Includes bibliographical references (pages 333-336) and index.
9780071753258 (pbk.)
Hospitals--Administration. Organizational effectiveness. Medical care--Quality control. Total quality management.