Anderson, James C., 1953- Business market management : understanding, creating and delivering value / James C. Anderson, James A. Narus, Das Narayandas. - 3rd ed. - Harlow : Pearson Education, 2009. - xxv, 470 p. : ill. ; 24 cm. Includes bibliographical references and index. ISBN: 9780132089968 (pbk. : int. ed.) Subjects--Topical Terms: Industrial marketing. Dewey Class. No.: 658.8 / AND 2009