Hollensen, Svend.

Marketing management : a relationship approach / Svend Hollensen. - 2nd ed. - Harlow : Financial Times/Prentice Hall, 2010. - xxxv, 656 p. : ill. (chiefly col.) ; 27 cm.

9780273706830 (pbk.)


Relationship marketing.
Marketing--Management.
Relationship marketing--Case studies.

658.812 / HOL 2010