Hollensen, Svend.
Marketing management : a relationship approach /
Svend Hollensen.
- 2nd ed.
- Harlow : Financial Times/Prentice Hall, 2010.
- xxxv, 656 p. : ill. (chiefly col.) ; 27 cm.
9780273706830 (pbk.)
Relationship marketing.
Marketing--Management.
Relationship marketing--Case studies.
658.812 / HOL 2010