Liker, Jeffrey K. <br/><br/>
Toyota under fire :  lessons for turning crisis into opportunity / 
by Jeffrey K. Liker, Timothy N. Ogden. 
 - New York, N.Y. :  McGraw-Hill,  c2011. 
 - xxx, 241 p. :  ill. ;  22 cm. 
<br/><br/> Includes index. 
<br/><br/><label>ISBN: </label>9780071762991 (hbk.) 
<br/><br/><label>Subjects--Corporate Names: </label><br/>Toyota Jidōsha Kabushiki Kaisha.
<br/><br/><label>Subjects--Topical Terms: </label><br/>Communication in management--Case studies.<br/>Product recall--Case studies.<br/>Automobile industry and trade--Case studies.
<br/><br/><label>Dewey Class. No.: </label>338.4762922  / LIK 2011