TY - BOOK AU - Phillips,Jack J. AU - Phillips, Patricia Pulliam. TI - ROI at work: best-practice case studies from the real world SN - 9781562864040 (pbk.) U1 - 658.3124 PY - 2005/// CY - Alexandria, VA PB - ASTD Press KW - Employees KW - Training of KW - United States KW - Case studies N1 - Includes bibliographical references (p. 169-170) ER -